customer service
October 14, 2009
Creative solutions Fix it on the spot, or don’t keep customers waiting. PROMISE to call them back in 5 minutes….
October 14, 2009
Live, Warm & Friendly service. Empathy. Put yourself in their shoes. Communication at their level. A genuine understanding of their…
October 14, 2009
Whether or not the customer is actually “right,” the job of customer service managers is to put out fires. Quick,…
August 7, 2009
11 Ways to improve your retail store: Get a theme/brand/niche. One of THE most important things in marketing is that…